We recently have had a few clients consider moving their voice communications to Microsoft Teams. My goal with this article is to help you realize why that is not as convenient as it seems and what the options are. If your organization is stuck between an outdated PBX and the promise of a modern cloud…
Customer service is critical to the success of any business. Customer service used to be limited to a phone line (or an in-person visit at your store). Now, customer experience and artificial intelligence together are empowering companies to deliver a great experience—across digital and voice channels. Recent advancements in AI have provided numerous opportunities to…
Network downtime can spell disaster for any business. Whether it’s a small startup or a large enterprise, interruptions in communication and data flow can lead to missed opportunities, frustrated customers, and significant financial losses. That’s where SD-WAN (Software-Defined Wide Area Networking) comes into play. As one of the leading SD-WAN providers, Agility Communications offers a…
Imagine you’re in the midst of a crucial video conference with a potential client, and suddenly, the connection lags, freezing your screen and disrupting the flow of conversation. Frustrating, right? Now, imagine another scenario where your business operates seamlessly, with internet speeds so fast that lag becomes a thing of the past. That’s the power…
For businesses, having reliable internet connectivity isn’t just a luxury—it’s a necessity. Whether you’re a small startup or a large enterprise, the quality of your internet service can make or break your business operations. That’s where Agility Communications steps in. With years of expertise in designing networks tailored to meet the demands of modern businesses,…
With the power of AI seamlessly integrated into Dialpad’s VoIP phone system, you can revolutionize the way your team communicates and operates. Let’s dive into how AI is reshaping the landscape of business communication and why you should jump on board. Enhanced Call Handling: Streamlining Operations Gone are the days of manual call routing and…
Connectivity is the key to productivity and communication, which means having a robust internet connection is paramount. While traditional broadband services have served us well, the advent of fiber optic technology has revolutionized the way we access and experience the internet. With speeds of up to 1 gigabit per second (1Gbps), fiber optic internet offers…
In the fast-paced world of modern enterprises, staying connected is crucial for success. That’s where Agility Communications comes in with its cutting-edge SD-WAN solutions. But what exactly is SD-WAN, and why is it essential for businesses today? Let’s dive into the world of Software-Defined Wide Area Networking (SD-WAN) and explore its role and importance in…
“Hello there, CEOs and IT Directors! I want to take you on a 5-minute journey through the world of branch office connectivity. Today, we’re diving into the future of networking with something called SD-WAN. It’s not just a buzzword; it’s a game-changer. So, grab your favorite beverage, get comfortable, and let’s explore the magic of…
In the fast-paced world of business, staying connected is not just a necessity; it’s a strategic advantage. For small businesses looking to enhance communication efficiency without breaking the bank, hosted VoIP emerges as a game-changer. Let me shed some light on the transformative power of hosted VoIP as a multi-line phone system, providing a competitive…