Businesses do data backups because we know we have to in case we lose the primary versions of data and/or the systems that create and manage that data. We may have a situation where our original data is accidentally deleted or changed but the possibility of system failure will be a top priority…
Every business is finding they need more and more bandwidth to run the systems they use every day from making phone calls to tracking transactions or just connecting to vendor websites. Internet availability has increased dramatically and so have the options for connecting to it. For many small businesses it wasn’t long ago that you…
Business networks are being invaded by security cameras, projectors, Thermostats, Coffee Machines, iPads, headsets and all sorts of new IP enabled devices without much thought of security. Internet of Things (IoT devices are proliferating into unanticipated areas of business.
Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…
Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…
SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…
When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
Growing businesses are increasingly searching for higher bandwidth and capacity to better support and serve employees, partners and especially customers. Ethernet has proven to be a great solution for organizations that want administrative control and security over their network traffic— without requiring a lot of specialized knowledge.
MPLS is an acronym for Multi-protocol label switching and it’s a technology used for connecting/networking multiple branch officestogether with a private IP connection. MPLS gives you certain capabilities not available using Internet or other connectivity transport methods. QOS (quality of service) is central to MPLS as it allows you to prioritize services and traffic in…
When it comes to telecommunications and data networking there are many, many options for who you can work with to purchase Internet, phone service, data networking circuits etc. My clients are approached almost daily by multiple reps from the same carrier claiming to be “the guy”. They are now approached by ISPs, competitive local exchange…