First determine which voice platform to pursue based on how many handsets you need. The reason this is important is because there is an economy of scale to that will help you determine if you should go cloud based or traditional Phone system.
The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…
Customer service and Patient care should be the number one priority for all businesses and healthcare practices. But the reality is that running a business involves a lot of other tasks—managing employees, processing forms, working with insurance companies and, of course, scheduling appointments. If your business counts on those appointments for revenue it can be…
At first glance you might say “hey, your not an ISP”and you’d be right in the truest sense of the word. However I would argue that a telecom consultant is the ultimate Internet service provider because we offer Internet solutions from over 100 different companies. As a technology consultant and a carrier agent we are…
Most IT Directors focus is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts but also seek to optimize their own IT management processes.
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…
In the same way fuel is what makes your car work, VoIP service is what makes voice over IP phones work. You can get VoIP service in many different flavors and there are tons of choices. Most common are either premise based (on-site equipment) or a hosted solution (in the cloud) you then need to…
Many companies today are in the middle of a digital transformation. Businesses are moving more functions to the cloud, virtualizing systems and deploying business analytics to gain more insight into the business. Some companies are seeing a large range of SaaS applications being purchased by departments other than IT. It is very easy for technology…
Thanksgiving Day, the annual national holiday in the United States celebrates the harvest and other blessings of the past year. Thanksgiving is modeled on a 1621 harvest feast shared by the English colonists (Pilgrims) of Plymouth and the Wampanoag people. This American holiday is particularly rich in legend and symbolism, and in terms of travel…