If you’ve spent any amount of time reading or watching Football, you’ve likely heard a commentator refer to a coach scripting his team’s plays. In business we often talk about a go to market strategy or business strategy. Individual departments such as IT map out a network strategy to cover security, connectivity etc. I recently…
Customer service is critical to the success of any business. Customer service used to be limited to a phone line (or an in-person visit at your store). Now, customer experience and artificial intelligence together are empowering companies to deliver a great experience—across digital and voice channels. Recent advancements in AI have provided numerous opportunities to…
Connectivity is the key to productivity and communication, which means having a robust internet connection is paramount. While traditional broadband services have served us well, the advent of fiber optic technology has revolutionized the way we access and experience the internet. With speeds of up to 1 gigabit per second (1Gbps), fiber optic internet offers…
In today’s fast-paced digital landscape, a robust and reliable internet connection is crucial for businesses of all sizes. However, relying on a single internet connection may lead to bottlenecks, latency issues, and potential downtime.Enter Software-Defined Wide Area Networking (SD-WAN) – a revolutionary technology that allows organizations to combine multiple internet connections for improved performance, enhanced…
Growth in business is a great and exciting thing., moving your IT Infrastructure can be overwhelming. A move can be the best time to upgrade infrastructure to allow for future growth. Give us a call and we’ll plan out moving your IT infrastructure, procure services at the new location and project manage the vendors. Call…
Hybrid networks, which combine public and private network infrastructure, are becoming increasingly common as organizations seek to balance the benefits of the cloud with the security and reliability of on-premises infrastructure. However, managing hybrid networks can be challenging, as organizations must ensure that traffic is routed efficiently, securely, and reliably across multiple network links. Versa…
In today’s fast-paced business environment, staying connected is essential. Telecommunications infrastructure is critical for maintaining business operations, communicating with customers, and keeping up with industry trends. However, choosing the right telecom solutions and services can be overwhelming, especially with so many providers to choose from. This is where an independent telecom consultant can help. Telecom…
Many businesses have more than one physical location and connecting each location to ERP, POS, Email and other services can be a complex task, but it doesn’t need to be. Every business relies on network connectivity to operate, so choosing the right Wide Area Network (WAN) connection type is crucial. A WAN connection allows businesses…
Microsoft Teams Phone Many companies use Microsoft 365 and Teams. Companies start out using Teams for instant messaging, collaborating and holding internal meetings. Internal calls to other Microsoft Teams users are free, but if you want your users to be able to call regular phones and outside numbers then you need additional licensing from Microsoft…
Growth in business is a great and exciting thing., moving your IT Infrastructure can be overwhelming. Profits increase, steady workflow and job security for employees helps company morale. However growth can also mean the space your business started in can become too small and suddenly you have logistics issues and determine you have to move…