Microsoft Teams Phone Many companies use Microsoft 365 and Teams. Companies start out using Teams for instant messaging, collaborating and holding internal meetings. Internal calls to other Microsoft Teams users are free, but if you want your users to be able to call regular phones and outside numbers then you need additional licensing from Microsoft…
Sometimes an email just won’t cut it and you need to pick up the phone. From simple to advanced calling features, VBC puts the tools to empower conversations right at your fingertips. Vonage Business Communications is a VoIP phone solution with a flexible list of features, integrations and add-ons. Prices range from $14.99 to $39.99…
Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Sales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote…
I recently had a couple clients reach out to me who have legitimate businesses that for one reason or another had their primary business number flagged as spam. This obviously creates a big problem when contacting customers and potential customers even when you have a legitimate reason to call and the customer wants to receive…
Business phone systems are critical to every business but now more than ever its crucial to customer experience. Whether you customers just want to check their balance, open a ticket or talk to a human its the phone system that creates that connection. It’s always been interesting to me how many companies have been unwilling…
Looking for a phone system for your small business? If you want to be able to work from anywhere and hire in different places, then a unified communications platform might be a better option than what you’re using today. Choosing the right phone system for your business is no easy feat. With the rise of…
When your business phone is ringing constantly, it’s a great problem to have. But It can be frustrating for customers and prospects if you have to put them on hold while you locate their file or pull up their account information using another system. If another call comes in at the same time, you then…
Moving your phone system to VoIP gives you the ability to harness the power of your Internet and reduce the cost of phone bills. The feature functionality of an IP based phone system provides a lot more flexibility, mobility and agility. The advantages of VoIP phone service include: Fewer Limitations VoIP service uses you internet…
It is clear that leveraging cloud-based communications and collaboration tools has inherent advantages over legacy PBXs and even modern, on-premises unified communications systems. Traditional hardware-centric carriers are bound by the limitations of their infrastructure in terms of features, flexibility, and scalability. A hardware-centric approach also leaves customers at the mercy of their hardware platform vendors…
A pioneer in remote work technology and a driving force behind today’s work-from-anywhere movement, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential…