Moving your phone system to VoIP gives you the ability to harness the power of your Internet and reduce the cost of phone bills. The feature functionality of an IP based phone system provides a lot more flexibility, mobility and agility.
The advantages of VoIP phone service include:
VoIP service uses you internet bandwidth and does not limit you to a certain number of lines or extensions. A phone call takes about 100k so depending on your bandwidth you can have virtually unlimited simultaneous calls at no additional costs. The system is cloud base so you can add as many phones as you want without being limited or requiring hardware upgraded. The system scales easily.
Mobility and Ease of expansion
One of the most compelling reasons for using a cloud-based phone service is the freedom of movement. Your office can be a useful-yet-restrictive environment. If your phone system is in a physical location, expansion is more difficult. With a VoIP system you have a mobile app allowing you to work from anywhere and you have the ability to move your phones to wherever they are needed as long as they have access to Internet.
With a regular phone system, adding users may involve considerable expense. You may have to run new lines or buy new hardware. This is particularly true if a new employee replaces a former one. Their new workstation may force you to re-route existing lines, which takes time and money.
With a VoIP phone service, the process is easier. You only have to request an additional extension for the new user or you can add them yourself in the admin portal and it only takes a few minutes.
VoIP gives your people the freedom to work from home or on the road. Users can connect from anywhere. Once they are in the system, they can communicate as if they were in the office.
Even if someone has to be in the field or on customer premises, they can still stay in touch with customers and team members. Remote workers can take part in meetings, access the CRM and reach out to potential leads.
CRM Software Integration
A VoIP phone solution also allows you to integrate with your
your CRM system. The software running the CRM can connect with the phone system, which allows you to click to dial out of your CRM, keep a log of the calls you make.
The integration with your CRM allows it to use call log data to organize callers into categories, you can ad notes from each call. The phone just becomes an extension of your CRM tool making it less clunky and easier to use.
Instead of having to track the calls yourself, you can devote time to other important tasks, such as connecting with clients and supporting your team.
Anyway, Anytime Access
The cloud cuts the leash. It gives anyone with an internet connection access to your most crucial communications. No matter where an employee is, they can connect with key players. The mobile app is an extension of the desktop application and works just like you are at your desk. You can easily upgrade a call to a web meeting, you can text and chat. You have the ability to do everything you do from your desk remotely anytime, anywhere.
The needs of your organization determine your infrastructure and custom fitting a VoIP phone service to your business is flexible and robust. You select features according to the objectives of your business and all reputable VoIP solutions are supported by reliable data centers to help enhance dependability and security.
Get the easiest and most affordable phone system for your small business and move to VoIP and you’ll get unlimited calling, HD audio and video conferencing, business SMS and more.