Microsoft 365 for Business Everything you want to Know

Microsoft 365 is licensed as a monthly or annual subscription rather than as a perpetual license and it combines a suite of online services you don’t always think of, including business-class email, cloud file storage, and secure voice and video communication tools along with the traditional desktop apps. Because it’s a subscription offering, those desktop…

Most Secure Video Conferencing Tools

As companies and individuals continue the transition to online lessons and meetings, the FBI recommends exercising due diligence and caution in your cybersecurity efforts. But do you know if a video platform is secure? The defacto standard term for video during this epidemic has been Zoom. However Zoom has been in the news for its…

What Moneyball Can Teach Businesses about Telecom

When Billy Beane came onto the scene for the Oakland A’s, a team with one of the lowest payrolls in baseball, he changed his thinking and his approach to building a better baseball team. Beane used statistical analysis to find the best bang for the buck instead of the good old-fashioned manual scouting process. Nine…

What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

What is Unified Communications (UCaaS)?

When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…

SMS Text Marketing for Business Retail

Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.

How a Hosted VoIP phone system Improves business Communications

VoIP phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…

How do I move my IT to a new building?

Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…