Business Phone System Critical to Customer Experience

Business phone systems are critical to every business but now more than ever its crucial to customer experience. Whether you customers just want to check their balance, open a ticket or talk to a human its the phone system that creates that connection. It’s always been interesting to me how many companies have been unwilling…

GotoConnect discounts till end of year that you don’t want to miss if you are looking for a new phone system

Looking for a phone system for your small business? If you want to be able to work from anywhere and hire in different places, then a unified communications platform might be a better option than what you’re using today. Choosing the right phone system for your business is no easy feat. With the rise of…

Advantages of VoIP Phone Service

Moving your phone system to VoIP gives you the ability to harness the power of your Internet and reduce the cost of phone bills. The feature functionality of an IP based phone system provides a lot more flexibility, mobility and agility. The advantages of VoIP phone service include: Fewer Limitations VoIP service uses you internet…

Your Business Can’t Ignore Text Messaging

Right now there are 7 billion mobile phone users worldwide—about 95.5% of the world’s population. More time is spent every day on text messaging than is spent on phone calls, emails, instant messaging, and even face-to-face communication. SMS texts from your business number can greatly improve communications and responsiveness from your customers. You can push…

Are Decentralized communications putting your enterprise at a disadvantage?

It is clear that leveraging cloud-based communications and collaboration tools has inherent advantages over legacy PBXs and even modern, on-premises unified communications systems. Traditional hardware-centric carriers are bound by the limitations of their infrastructure in terms of features, flexibility, and scalability. A hardware-centric approach also leaves customers at the mercy of their hardware platform vendors…

What is GoToConnect?

A pioneer in remote work technology and a driving force behind today’s work-from-anywhere movement, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential…

4 Ways Remote Workers are changing the economy for the good

Remote working has caused employees to rethink and better accommodate their priorities in life and employers to rethink operations regarding how they can best work with professionals and create teams. More than two-thirds of professionals were working remotely during the peak of the pandemic, according to a new report by work marketplace Upwork, and over…

How to get Zoom integrated with your phone system

Video conferencing adoption is booming. According to Frost & Sullivan research, the overall video and web conferencing market is on a high growth trajectory and is forecast to grow from $8.5 billion in 2017 to $11.0 billion by 2023. It’s no wonder then, that many tech giants are battling to win customers in this fast-growing…