5 Reasons to Switch to Cloud Based VoIP Communications

Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Sales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote…

Phone Number Verification so your not flagged as Spam

I recently had a couple clients reach out to me who have legitimate businesses that for one reason or another had their primary business number flagged as spam. This obviously creates a big problem when contacting customers and potential customers even when you have a legitimate reason to call and the customer wants to receive…

Business Phone System Critical to Customer Experience

Business phone systems are critical to every business but now more than ever its crucial to customer experience. Whether you customers just want to check their balance, open a ticket or talk to a human its the phone system that creates that connection. It’s always been interesting to me how many companies have been unwilling…

GotoConnect discounts till end of year that you don’t want to miss if you are looking for a new phone system

Looking for a phone system for your small business? If you want to be able to work from anywhere and hire in different places, then a unified communications platform might be a better option than what you’re using today. Choosing the right phone system for your business is no easy feat. With the rise of…

5 Useful VoIP Software Integrations

When your business phone is ringing constantly, it’s a great problem to have. But It can be frustrating for customers and prospects if you have to put them on hold while you locate their file or pull up their account information using another system. If another call comes in at the same time, you then…

Advantages of VoIP Phone Service

Moving your phone system to VoIP gives you the ability to harness the power of your Internet and reduce the cost of phone bills. The feature functionality of an IP based phone system provides a lot more flexibility, mobility and agility. The advantages of VoIP phone service include: Fewer Limitations VoIP service uses you internet…

Reliable Internet Connectivity for Small Business

Businesses today can barely keep up with the explosion in demand in for reliable high speed Internet bandwidth. Employees now need the capability to work on multiple devices, in multiple locations, virtually 24/7. In fact, it’s estimated that by 2022 there will be 3.6 networked devices/connections to the Internet for every human being on Earth…

Are Decentralized communications putting your enterprise at a disadvantage?

It is clear that leveraging cloud-based communications and collaboration tools has inherent advantages over legacy PBXs and even modern, on-premises unified communications systems. Traditional hardware-centric carriers are bound by the limitations of their infrastructure in terms of features, flexibility, and scalability. A hardware-centric approach also leaves customers at the mercy of their hardware platform vendors…

Migrating Apps and Services to the Cloud

You’re traveling to another dimension, a dimension not only of sight and sound but of mind. You’re moving into a land of substance and flexibility, of anywhere access. You’ve just crossed over into the Cloud! Application migration is the process of moving a software application from one computing environment to another. You might, for instance,…

Cloud Solutions for Digital Transformation

Its an over used buzz word but digital transformation is a legit thing. According to Bloomberg 96% of leaders say the pandemic will speed their digital transformation by an average of 5.3 years. What is it all about and how can your business transform? The simple answer is by adopting digital technologies that help you…