How to get Zoom integrated with your phone system

Video conferencing adoption is booming. According to Frost & Sullivan research, the overall video and web conferencing market is on a high growth trajectory and is forecast to grow from $8.5 billion in 2017 to $11.0 billion by 2023. It’s no wonder then, that many tech giants are battling to win customers in this fast-growing…

Remote work; Are businesses prepared for a permanent switch?

Research suggests as many as 98% of people would like the option to work remotely for the rest of their careers, and many bosses already expect remote working to extend will into 2021 and probably beyond. People have realized the benefits of working remotely and the work/life balance that comes with it.  Yet the new-found…

Tools for Remote Workforces

Whether out of necessity or to meet personal preferences, there will be plenty of times when your users need to work remotely. When they do, being able to tackle tasks without interruptions and delays will keep your company operational. The Covid-19 Pandemic changed the way we all do business. The way we work will never…

Still Using Fixed-line Phones?

According to a 2017 U.S. government survey, about 44% of households still own traditional phones, down from 53% three years before—but still much higher than, say, the share of those buying vinyl records, another cultish throwback. Analog landlines go through traditional “POTS” (Plain Old Telephone Service) copper phone lines — the type that has been…

Working from home: 7 Rules for getting it right.

Maintain eye contact, offer a firm handshake, dress appropriately: the basic rules that define a professional attitude at work are well-established, and office etiquette evolves only slowly. But with the office effectively moving online, many codes that make up business etiquette have now been shattered. Many of us barely bat an eyelid at impromptu Zoom…

7 Video Conferencing Tools for Remote Employees

It’s safe to say 2020 has been the year of virtual meetings. Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Chances are much of your business process has moved fully online as well. Free Download: Video demo Video conferencing tools are a good investment for businesses of all sizes,…

VoIP features your business can’t live without

Many businesses are making the change to VoIP finding the cost savings and reduction in capital expenditure to upgrade being too compelling to pass up. VoIP offers cost savings with free long distance and multisite calling that isn’t possible with a traditional phone service. There are however several key features available with VoIP that are…

Are your employees prepared to work from anywhere?

Do you have a great product or service that customers are clamoring for?  What happens if business operations halt for an extended period of time? Business continuity planning is critically important yet how many companies actually do it? Instead of being blind sided by disaster equip your work force with cloud based collaboration tools that…

Microsoft 365 for Business Everything you want to Know

Microsoft 365 is licensed as a monthly or annual subscription rather than as a perpetual license and it combines a suite of online services you don’t always think of, including business-class email, cloud file storage, and secure voice and video communication tools along with the traditional desktop apps. Because it’s a subscription offering, those desktop…