SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…
SMS texts from your business number can greatly improve communications and responsiveness from your customers. You can push out new sales and marketing promotions, communicate critical information, and provide updates and appointment information to keep your clients informed. This delivers an unparalleled customer service experience because it is immediate and responsive.
A Software-defined Wide Area Network (SD-WAN) is a virtual WAN architecture that allows businesses to leverage any combination of carrier connectivity – including MPLS, broadband internet, wireless internet, LTE etc – to securely connect users to a corporate network.
Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Most companies are familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote production and configure,…
The market for desktop virtualization is set to grow exponentially over the next few years. Gartner has produced some much quoted figures that claim the market will be worth $5.6 billion in 2016. That is all fine and great, but does not necessarily help a hard-pressed IT Director make the case internally for an…
It should come as no surprise that science fiction writers have often provided early ideas for future technologies. From the advanced submarine imagined by Jules Verne in his 1870 novel Twenty Thousand Leagues Under the Sea to the gesture-based user interface in the 2002 Movie: Minority Report. There are countless examples of science fiction works…
Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Sales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote…
The Internet… has transformed the way we research, compare and consider information – this is especially true for purchasing decisions. Instead of contacting each provider or supplier directly, we now turn to third-party sites for an objective report of the facts. These websites also provide anecdotal experiences and reviews from customers, with information on product…
If you’re an IT pro you have done the research and you understand the basics of cloud. You may even really “get it” and want to make a shift in how your company does business by moving more mission critical servers to cloud. Often however there is a large chasm to cross in order to…