Finding Customers on their Preferred method of Communication

In today’s busines world its important to know at which generation your customers reside. Knowing who are customers are based on demographics allows business owners to understand the channels that need to be employed to be able to reach them. Technology allows us to employ options like voice, email, chat and social media in a…

Auto-Pilot for your Passwords

Single Sign on has been prevalent in many organizations for years, but its importance is often overlooked and underappreciated. With many enterprises moving to the cloud and taking advantage of third-party services, seamless access to multiple applications from anywhere and on any device is essential for maintaining business efficiency and a seamless customer experience. Having…

5 Useful VoIP Software Integrations

When your business phone is ringing constantly, it’s a great problem to have. But It can be frustrating for customers and prospects if you have to put them on hold while you locate their file or pull up their account information using another system. If another call comes in at the same time, you then…

The 4 Areas of focus for Digital Transformation?

Re-imagining your business in the digital age means equipping your organization with the tools necessary to keep up with competitors and to meet changing market requirements. This type of transformation transcends traditional roles like sales, marketing, and customer service, and focuses on how your organization thinks about, and engages with, customers. There are generally 4…

How to Migrate Servers and Applications to the Cloud

Cloud migration. What does it mean? Cloud migration is the process of moving digital assets — like data, workloads, servers, or applications — to cloud infrastructure. Cloud migration commonly refers to moving tools and data from on-premises* data center to cloud providers such as Microsoft Azure, AWS, and Google to name a few. Benefits of migrating to…

Migrating Apps and Services to the Cloud

You’re traveling to another dimension, a dimension not only of sight and sound but of mind. You’re moving into a land of substance and flexibility, of anywhere access. You’ve just crossed over into the Cloud! Application migration is the process of moving a software application from one computing environment to another. You might, for instance,…

Cloud Solutions for Digital Transformation

Its an over used buzz word but digital transformation is a legit thing. According to Bloomberg 96% of leaders say the pandemic will speed their digital transformation by an average of 5.3 years. What is it all about and how can your business transform? The simple answer is by adopting digital technologies that help you…

Why moving applications to the cloud may lead to an SD WAN Network

Most companies have servers for email, ERP, practice management software etc. Most of the time those are in a corporate data center or other data center and the branch offices connect to those servers via private MPLS connections for security and performance. Internet is typically managed from a secure location such as the data center…

What is Hybrid WAN

Hybrid WAN is a way of connecting branch offices with the traffic being sent over two different types of connections. One connection is the traditional MPLS that connects to the data center. The other is made through a broadband connection to the Internet using SD WAN to create an encrypted tunnel. How does it benefit my…

6 Technologies that will Disrupt Business in 2021

Many companies experience disruption in 2020 that is very different from the normal disruption see in IT.  The disruption meant sending everyone home to work for a year. Covid-19 did more to shake up the technology landscape than just remote work. The pandemic also drove many companies to reshape how they look at running their…