A pioneer in remote work technology and a driving force behind today’s work-from-anywhere movement, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential part of their daily lives. GoToConnect is their flagship UCaaS solution.
In today’s business landscape leaders count on crystal clear audio and high quality video. Organizations need a highly reliable distributed cloud architecture. Not to mention, your conversations and confidential data has to always remain safe and secure. GoToConnect provides fully integrated business communications across phone, meetings, and messaging. With calls, meetings, and messaging unified on one platform, you can get more work done — from anywhere, on any device.
Security
GoToConnect features call encryption, meeting lock with password protection, and adheres to the latest security standards like SOC 2 Type II and GDPR.
Setup
Getting your system up and running is as simple as ordering lunch. A key differentiator for GoToConnect is it’s visual dial plan editor. Quickly configure all of your call routing in a visual editor, add phones, make changes, tweak your auto attendant on the fly. The editor features a drag-and-drop visual interface for a clear view of your customized call flows. It’s easy to understand and change on the fly, wherever you are. Set up call-routing schedules for when your business is open, closed for the evening or off for the holidays. Add custom greetings to inform callers of your hours. Once you’re set up, GoToConnect reports and dashboards give you unprecedented visibility into how your employees are communicating and collaborating.
Features
Compatible with over 180 desk phone models, GoToConnect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone system, higher quality audio, free local and long-distance calling and simple to manage features.
Mobility
GoToConnect works everywhere. Easily switch between your desk phone, desktop app, or our mobile app to stay connected. You can call, chat and text using web and desktop applications.
HD Web Conferencing
Face-to-face collaboration from mobile or desktop with HD video conferencing is included with every license. GoToConnect consolidates your communications tools by including them all on one application.
Software Integrations
Combine high-quality audio and video conferencing from GoToConnect and email, chat and messaging with MS Teams. Personalize your customer’s service experience and take your sales team to the next level with Zendesk integration. Easily schedule GoToMeeting sessions using Google Calendar or Outlook. Seemlessly connect Salesforce to boost productivity and optimize operations. GoToConnect software integrations allow organizations to powerfully integrate with the most widely used business apps.
Pricing
Simplified pricing gives businesses a standard seat price which includes everything we mentioned above starting at $17 per user. If your organization needs a full fledged call center with supervisors and agents with call analytics, inboud and outbound call monitoring, acd etc those seats begin at $36 per user.
Overall
GoToConnect offers reliable and enterprise-grade communications to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.
