We live in an age of constant technological increase and change. The birth of the modern internet in the late eighties created a new frontier, enabling innovations such as virtual communications and cloud computing. Businesses and consumers have benefited from countless web-enabled innovations that make living and working easier every day.
In light of a worldwide pandemic school teachers, customer care teams, solutions specialists and staff functions have had to be moved to remote workers. IT also has gone remote as do a lot of retail associates for certain sectors who can. Everything that can move to a work-at-home environment has or is being moved until…
Ideally, a remote employee is self-disciplined, needs little oversight, and can stay focused on getting the job done. Working from home is not for everyone. Employees who are not used to it might feel disconnected, isolated, or lonely. Collaboration tools play a crucial role when you are dealing with offices or clients separated by time…
A PBX or Private business exchange system consists of direct line-to-line connections made by an exchange and connected to the public telephone network. VoIP systems on the other hand use the Internet to package voice signals into data packets that are transferred over the Internet to a provider who manages connectivity to the public network.
Business phone systems no longer serve as a tool for simply making and receiving calls. Today voice over IP communications systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer and from anywhere. Hosted VoIP is the easiest…