How to Move your IT Infrastructure to a new Building

Growth in business is a great and exciting thing., moving your IT Infrastructure can be overwhelming. Profits increase, steady workflow and job security for employees helps company morale. However growth can also mean the space your business started in can become too small and suddenly you have logistics issues and determine you have to move…

Why are my Business Phone Numbers Flagged as Spam

It’s become more and more common recently that legitimate businesses find their primary business number flagged as spam. This obviously creates a big problem when contacting customers and potential customers even when you have a legitimate reason to call and the customer wants to receive the call. Why do Numbers Get Flagged as Spam The…

What happens today if a customer initiates a conversation in one channel and tries to continue that conversation in another channel?

Customer loyalty is more important and harder to earn than ever. Increasing customer retention by as little as 5% increases a business’s profits by 25%-65%. Yet as many as 55% of buyers actively take steps to switch brands even when satisfied by purchases. So what happens if your customer initiates a conversation in one channel…

The 4 Areas of focus for Digital Transformation?

Re-imagining your business in the digital age means equipping your organization with the tools necessary to keep up with competitors and to meet changing market requirements. This type of transformation transcends traditional roles like sales, marketing, and customer service, and focuses on how your organization thinks about, and engages with, customers. There are generally 4…

What to do if your Company is Attacked by Ransomware

In the past year, 92% of organizations reported that their organization had seen ransomware delivered via email attachments and nearly 30% have seen business operations impacted by ransomware. You’ve read thousands of articles on guarding your network from every threat under the sun. But sometimes, despite all precautions, an infection gets in. Now is the…

What Can SDWAN do for you?

An SD-WAN uses a centralized control function to securely and intelligently direct traffic across your wide area branch office network (WAN). This increases application performance and delivers a high quality user experience, resulting in increased business productivity, agility and reduced costs for IT. But what does that mean exactly? What can it actually do for…

Software Defined Networking (SD WAN) Explained

Software‐Defined WAN, or SD‐WAN for short, is at the leading edge of software‐based networking deployments. SD WAN simplifies branch networking by automating deployment and improving performance. SD WAN can be provisioned over private connectivity(MPLS), Internet connectivity and LTE links for today’s increasingly distributed networks. SD WAN offers enterprise-grade connection to cloud and enterprise applications, software…

Business Internet and Phone

Small businesses thrive on being nimble and open to change. This includes the ability to stay connected, work from any location and keep employees productive when on the road with business internet and phone. Mobile technology like smartphones, laptops, mobile applications, VoIP and GPS help businesses stay in touch with customers. Agile and mobile technologies…