Re-imagining your business in the digital age means equipping your organization with the tools necessary to keep up with competitors and to meet changing market requirements. This type of transformation transcends traditional roles like sales, marketing, and customer service, and focuses on how your organization thinks about, and engages with, customers. There are generally 4…
Many CIOs want to keep core systems running in-house. Yet there are serious problems with this strategy. Most catastrophic failures trace not to natural disaster but to administrator error.
Cloud phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
Business Thriving? Mike is CEO of Agility Communications and a telecom veteran of 20 years, having worked for CenturyLink (Qwest) and as an independent telecom consultant. His industry expertise makes him adept at advising businesses on telecom strategy, helping SMBs optimize their communications, especially in the rapidly evolving landscape of cloud services. He is committed…
In today’s world most organizations cannot function without access to their core IT systems. CIO’s and business owners recognize the need for off-site data center protection. The challenges and costs of conventional disaster recovery can be un-realistic.
Every business owner and IT professional has a need to get a disaster recovery plan in place. Many times the expense prevents companies from investing in DR other times it’s the technology. Disaster recovery however is vital to a business. Businesses use information technology to quickly and efficiently process information. Employees use Email and VoIP…
Data backup is a fundamental part of every organization’s disaster recovery and business continuity plans. The days of a tape backup drive connected to a computer with a single tape that would store days and weeks worth of data to a single tape are long gone. The volume of data that organizations back up is…
Businesses do data backups because we know we have to in case we lose the primary versions of data and/or the systems that create and manage that data. We may have a situation where our original data is accidentally deleted or changed but the possibility of system failure will be a top priority…
Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…
Most IT Directors focus is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts but also seek to optimize their own IT management processes.