When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
VoIP phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
VoIP is a revolutionary technology that is taking over the traditional phone network. Customers are migrating to hosted VoIP and ditching their old phone systems for a more flexible and more agile technology Voice over IP. In simple terms rather than sending audio signal over the copper phone network using an automated switch board, calls…
If you haven’t already your probably considering moving to Microsoft Office 365 to elevate your business so that your employees can be productive anywhere, work better together, and protect what matters. The reality is the cloud with all its flexibility has also opened up a great deal of complexity because business productivity tools are not…
First determine which voice platform to pursue based on how many handsets you need. The reason this is important is because there is an economy of scale to that will help you determine if you should go cloud based or traditional Phone system.
The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…
If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…
In the same way fuel is what makes your car work, VoIP service is what makes voice over IP phones work. You can get VoIP service in many different flavors and there are tons of choices. Most common are either premise based (on-site equipment) or a hosted solution (in the cloud) you then need to…
It wasn’t that long ago that VoIP was thought of as a cutting edge technology. Today however it is common place and most business have made the move to VoIP in order to reap the reward of this technology and stop wasting capital on a traditional pbx which quickly becomes obsolete and requires expensive software…