Business phone systems have undergone a revolution over the past several years. When once upon a time it was the digital PBX (private branch exchange) that dominated business phone systems around the world. Now the most common system that you will find in place is hosted VoIP (Voice over Internet Protocol). VoIP is poised to…
With 20 years in telecom I’ve watched competition increase and prices fall for all kinds of services and bandwidth. 5yrs ago the average cost in the western US for voice PRI T1 was around $800 per month. 3yrs ago that same PRI T1 was $500 per month and today you can find that same circuit…
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
A PBX or Private business exchange system consists of direct line-to-line connections made by an exchange and connected to the public telephone network. VoIP systems on the other hand use the Internet to package voice signals into data packets that are transferred over the Internet to a provider who manages connectivity to the public network.
Business phone systems no longer serve as a tool for simply making and receiving calls. Today voice over IP communications systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer and from anywhere. Hosted VoIP is the easiest…