We live in an age of constant technological increase and change. The birth of the modern internet in the late eighties created a new frontier, enabling innovations such as virtual communications and cloud computing. Businesses and consumers have benefited from countless web-enabled innovations that make living and working easier every day.
I’ve written many articles in the past few years regarding VoIP phone systems. Tips for what to buy, reasons to switch to VoIP, and things as simple as “what is hosted VoIP?” but I really haven’t dove into specific benefits for small business. My aim this week is to show you some real world examples…
As a network administrator wide area networks (WAN) can be a confusing and a challenging problem to take on. Understanding the various methods, protocols and costs involved in setting up a WAN isn’t easy. In fact many newer administrators immediately think Internet. Although that is one transport method that can be used for connectivity, the…
The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
If you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
Contrary to popular opinion, there will be news other than the presidential election this year. Here are 3 top tech trends that will impact businesses in 2020 and beyond:
Business phone systems no longer serve as a tool for simply making and receiving calls. Today voice over IP communications systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer and from anywhere. Hosted VoIP is the easiest…
Web conferencing is a umbrella term for various types of online collaborative services including webinars, webcasts, and peer-level web meetings. It may also be used in a more narrow sense to refer only to peer-level web meetings. But no matter what you call it, this technology has become a common tool in business. More sales…
Remote work is not a trend, it is likely to increase. In light of the recent Wuhan Coronavirus many companies have been left scrambling to figure out how to set up employees for remote working. Seemingly overnight, remote work has gone from that rare unicorn of workforce arrangements to a standard component of many people’s…