October is Cyber Security Awareness month and so I thought we would share a few security issues you may want to address. Cisco prepared a 2016 Security Report in which they determined aging infrastructure is an increasing issue, leaving organizations vulnerable to malicious attacks, breaches or exposure. Of the 115,000 Cisco devices analyzed in the…
VoIP is a revolutionary technology that is taking over the traditional phone network. Customers are migrating to hosted VoIP and ditching their old phone systems for a more flexible and more agile technology Voice over IP. In simple terms rather than sending audio signal over the copper phone network using an automated switch board, calls…
Internet providers advertise on road signs and radio everywhere. The claims they make about the speed of their networks can be confusing. Faster, one would probably be safe to assume, is better than slower. But what do all those numbers mean? Can you really expect to get the speed advertised on the sign? And how…
When you run a business, “cash flow is king” as the old saying goes, and even a temporary disruption to your regular cashflow can cause serious problems. That’s why it’s imperative for customers and clients to pay on time, but in our hectic lives it’s easy to forget to pay an outstanding bill.
Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.
Many companies have used Microsoft Office, Outlook and other products for years without encountering the cloud. Your company may be sitting fine in your on-site server farm but there are some great advantages to migrating to Office 365. I know you hate Email issues and have learned probably the hard way not to touch email…
First determine which voice platform to pursue based on how many handsets you need. The reason this is important is because there is an economy of scale to that will help you determine if you should go cloud based or traditional Phone system.
The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…
Most IT Directors focus is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts but also seek to optimize their own IT management processes.
Business Internet is critical to companies of every size. Even small businesses now use SaaS applications to run HR, point of sale, inventory, track sales transactions, bookkeeping, and their phone systems. All those applications are accessed over IP connectivity. Some larger organizations have the budget for private IP connectivity such as MPLS but many companies…