When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
MPLS is an acronym for Multi-protocol label switching and it’s a technology used for connecting/networking multiple branch officestogether with a private IP connection. MPLS gives you certain capabilities not available using Internet or other connectivity transport methods. QOS (quality of service) is central to MPLS as it allows you to prioritize services and traffic in…
When it comes to telecommunications and data networking there are many, many options for who you can work with to purchase Internet, phone service, data networking circuits etc. My clients are approached almost daily by multiple reps from the same carrier claiming to be “the guy”. They are now approached by ISPs, competitive local exchange…
Internet providers advertise on road signs and radio everywhere. The claims they make about the speed of their networks can be confusing. Faster, one would probably be safe to assume, is better than slower. But what do all those numbers mean? Can you really expect to get the speed advertised on the sign? And how…
When you run a business, “cash flow is king” as the old saying goes, and even a temporary disruption to your regular cashflow can cause serious problems. That’s why it’s imperative for customers and clients to pay on time, but in our hectic lives it’s easy to forget to pay an outstanding bill.
Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.
VoIP phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
October is Cyber Security Awareness month and so I thought we would share a few security issues you may want to address. Cisco prepared a 2016 Security Report in which they determined aging infrastructure is an increasing issue, leaving organizations vulnerable to malicious attacks, breaches or exposure. Of the 115,000 Cisco devices analyzed in the…
VoIP is a revolutionary technology that is taking over the traditional phone network. Customers are migrating to hosted VoIP and ditching their old phone systems for a more flexible and more agile technology Voice over IP. In simple terms rather than sending audio signal over the copper phone network using an automated switch board, calls…