The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
If you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…
Remote work is not a trend, it is likely to increase. In light of the recent Wuhan Coronavirus many companies have been left scrambling to figure out how to set up employees for remote working. Seemingly overnight, remote work has gone from that rare unicorn of workforce arrangements to a standard component of many people’s…
Web conferencing is a umbrella term for various types of online collaborative services including webinars, webcasts, and peer-level web meetings. It may also be used in a more narrow sense to refer only to peer-level web meetings. But no matter what you call it, this technology has become a common tool in business. More sales…
Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Most companies are familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote production and configure,…
MPLS stands for Multiprotocol Label Switching and it is used in designing and routing wide area networks (WAN). The technology directs data from one node (locaiton) to the next based on short path labels rather than long network addresses. This allows the routers at each branch avoid complex lookups in a routing table. This technique…
Businesses often deploy distributed networks using MPLS, Metro Ethernet or other connectivity to ensure that the communication between headquarters and their branch offices is always up and running. Branch offices located at the edge network depend on continuous connectivity. They have so many important devices and applications, that they cannot risk downtime or outages. Sometimes…
A PBX or Private business exchange system consists of direct line-to-line connections made by an exchange and connected to the public telephone network. VoIP systems on the other hand use the Internet to package voice signals into data packets that are transferred over the Internet to a provider who manages connectivity to the public network.
Business phone systems no longer serve as a tool for simply making and receiving calls. Today voice over IP communications systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer and from anywhere. Hosted VoIP is the easiest…
Contrary to popular opinion, there will be news other than the presidential election this year. Here are 3 top tech trends that will impact businesses in 2020 and beyond: