Why working with a Consultant is better Business Strategy than Dealing Direct

When it comes to telecommunications and data networking there are many, many options for who you can work with to purchase Internet, phone service, data networking circuits etc. My clients are approached almost daily by multiple reps from the same carrier claiming to be “the guy”. They are now approached by ISPs, competitive local exchange…

What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

What is Hosted VoIP?

Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…

7 Reasons to Upgrade your Business Technology

Every business has different priorities and require different technologies for voice communications, Internet, network connectivity, computers and other hardware. But one thing every business leader has in common is that we’ve all made tech purchases and upgrade decisions.

What is SD WAN?

SD WAN stands for Software Defined Wide area networking. SD WAN allows multi-site businesses to leverage hybrid network solutions without sacrificing the performance and reliability of their MPLS network at a lower cost. SD WAN allows you to dynamically route traffic across a variety of different network technologies such as DSL, Cable, and Fiber enabling…

Do you believe in paranormal Internet activity? Who or what is stealing your bandwidth?!

Some IT managers find that even after a recent Internet upgrade users still complain of slow speeds. It’s almost as though some paranormal activity is going on sucking up your bandwidth. Every time technology advances, there is some sort of bottleneck that is created by older technology holding things back. With the rise of virtualization…

Natural Disasters, Is your business prepared?

Hurricane Florence (a category 4 storm) is currently charging toward the Carolinas expecting to bring “life threatening storm surge and rainfall”. A storm that powerful brings with it winds of 140 mph, intense flooding, trees uprooted and fallen power poles. The damage can be catastrophic and 40% of businesses fail to re-open after a natural…