What is Metro Ethernet Service (MOE)?

Growing businesses are increasingly searching for higher bandwidth and capacity to better support and serve employees, partners and especially customers. Ethernet has proven to be a great solution for organizations that want administrative control and security over their network traffic— without requiring a lot of specialized knowledge.

What is Unified Communications (UCaaS)?

When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…

What is SMS and MMS Texting?

SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…

What is Hosted VoIP?

Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…

What Internet Speed does my business need?

Every business is finding they need more and more bandwidth to run the systems they use every day from making phone calls to tracking transactions or just connecting to vendor websites. Internet availability has increased dramatically and so have the options for connecting to it. For many small businesses it wasn’t long ago that you…

Do you believe in paranormal Internet activity? Who or what is stealing your bandwidth?!

Some IT managers find that even after a recent Internet upgrade users still complain of slow speeds. It’s almost as though some paranormal activity is going on sucking up your bandwidth. Every time technology advances, there is some sort of bottleneck that is created by older technology holding things back. With the rise of virtualization…

SMS Text Marketing for Business Retail

Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.