What is Unified Communications (UCaaS)?

When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…

What Internet Speed does my business need?

Every business is finding they need more and more bandwidth to run the systems they use every day from making phone calls to tracking transactions or just connecting to vendor websites. Internet availability has increased dramatically and so have the options for connecting to it. For many small businesses it wasn’t long ago that you…

What is Hosted VoIP?

Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…

What is SMS and MMS Texting?

SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…

What is SD WAN?

SD WAN stands for Software Defined Wide area networking. SD WAN allows multi-site businesses to leverage hybrid network solutions without sacrificing the performance and reliability of their MPLS network at a lower cost. SD WAN allows you to dynamically route traffic across a variety of different network technologies such as DSL, Cable, and Fiber enabling…

Do you believe in paranormal Internet activity? Who or what is stealing your bandwidth?!

Some IT managers find that even after a recent Internet upgrade users still complain of slow speeds. It’s almost as though some paranormal activity is going on sucking up your bandwidth. Every time technology advances, there is some sort of bottleneck that is created by older technology holding things back. With the rise of virtualization…

How do I move my IT to a new building?

Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…