The term Metro E is industry slang for Metro Ethernet which is private dark fiber carriers have in abundance in metropolitan areas to serve their many customers. Due to the fact that fiber abundant in these areas carriers are willing to light up a private connection using those spare fibers to help a customer create…
All day everyday I talk to business owners and IT administrators about technology for business. Over the years I’ve come to notice an all too common thread among many small business owners that you do not find in larger enterprises as much. Its a certain mentality that keeps those business owners from improving the performance…
If your not using hosted VoIP and enjoying the benefits of HD Voice and high quality products then your missing out. That old PBX digital phone you’ve had for 10 years doesn’t match the sound quality and feature functionality of a modern SIP phone. Polycom now know as Poly offers SIP Phones that sport a…
Business phone systems have undergone a revolution over the past several years. When once upon a time it was the digital PBX (private branch exchange) that dominated business phone systems around the world. Now the most common system that you will find in place is hosted VoIP (Voice over Internet Protocol). VoIP is poised to…
We live in an age of constant technological increase and change. The birth of the modern internet in the late eighties created a new frontier, enabling innovations such as virtual communications and cloud computing. Businesses and consumers have benefited from countless web-enabled innovations that make living and working easier every day.
I’ve written many articles in the past few years regarding VoIP phone systems. Tips for what to buy, reasons to switch to VoIP, and things as simple as “what is hosted VoIP?” but I really haven’t dove into specific benefits for small business. My aim this week is to show you some real world examples…
As a network administrator wide area networks (WAN) can be a confusing and a challenging problem to take on. Understanding the various methods, protocols and costs involved in setting up a WAN isn’t easy. In fact many newer administrators immediately think Internet. Although that is one transport method that can be used for connectivity, the…
The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
If you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…