How can Technology improve Productivity?

Productivity in business has been consistently dropping since 2007, according to recent Bureau of Labor statistics. Coincidentally, that was also when the smartphone rose to prominence, becoming an increasingly important part of our day-to-day lives. This begs the question, “Is the sharp decline in productivity over the last decade actually caused by technology?” While some think…

Still Using Fixed-line Phones?

According to a 2017 U.S. government survey, about 44% of households still own traditional phones, down from 53% three years before—but still much higher than, say, the share of those buying vinyl records, another cultish throwback. Analog landlines go through traditional “POTS” (Plain Old Telephone Service) copper phone lines — the type that has been…

The Total Economic Impact of migrating to Microsoft 365

Many companies are considering a wide range of cloud-based solutions to create and empower the modern workplace. According to a report by Forrester Research 42% of respondents work from home and 32% work from client sites or during travel. They also found that 98% of information workers collaborate with someone else at work on a…

What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

7 Reasons to Upgrade your Business Technology

Every business has different priorities and require different technologies for voice communications, Internet, network connectivity, computers and other hardware. But one thing every business leader has in common is that we’ve all made tech purchases and upgrade decisions.

Using Technology to Share Holiday Hours with Customers

The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…

Thanksgiving Tradition a Break from Technology

Thanksgiving Day, the annual national holiday in the United States celebrates the harvest and other blessings of the past year. Thanksgiving is modeled on a 1621 harvest feast shared by the English colonists (Pilgrims) of Plymouth and the Wampanoag people. This American holiday is particularly rich in legend and symbolism, and in terms of travel…