The remote worker is almost as old as the internet, so we’ve had more than a couple of decades to learn how to manage employees who aren’t physically present. But even with the trend increasing, it’s clear that effectively managing an employee whose “office” is in their home doesn’t mean that there’s a truly symbiotic…
Cloud phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
The Internet… has transformed the way we research, compare and consider information – this is especially true for purchasing decisions.
As we bring in the new year many experts will weigh in with predictions about what will come in 2020. Here is are our list of the biggest changes we expect to see in the coming year.
With 20 years in telecom I’ve watched competition increase and prices fall for all kinds of services and bandwidth. 5yrs ago the average cost in the western US for voice PRI T1 was around $800 per month. 3yrs ago that same PRI T1 was $500 per month and today you can find that same circuit…
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
I’ve written many articles in the past few years regarding VoIP phone systems. Tips for what to buy, reasons to switch to VoIP, and things as simple as “what is hosted VoIP?” but I really haven’t dove into specific benefits for small business. My aim this week is to show you some real world examples…
In light of a worldwide pandemic school teachers, customer care teams, solutions specialists and staff functions have had to be moved to remote workers. IT also has gone remote as do a lot of retail associates for certain sectors who can. Everything that can move to a work-at-home environment has or is being moved until…
A PBX or Private business exchange system consists of direct line-to-line connections made by an exchange and connected to the public telephone network. VoIP systems on the other hand use the Internet to package voice signals into data packets that are transferred over the Internet to a provider who manages connectivity to the public network.