The digital economy requires unfettered connectivity, regardless of your circumstances. Employees need access to their data at all times, from any location, using any device in order to quickly respond to customers, close a big deal, and handle daily operations. As business grows, adding products or services, as well as customers, employees and new locations,…
Most CEOs are focused on increasing revenue and reducing costs to maximize profitability. Technology can be a means to that end if a company invests in the right tools. VoIP phone systems can provide a boost in productivity and improve business efficiency throughout the organization.
Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…
When it comes to telecommunications and data networking there are many, many options for who you can work with to purchase Internet, phone service, data networking circuits etc. My clients are approached almost daily by multiple reps from the same carrier claiming to be “the guy”. They are now approached by ISPs, competitive local exchange…
MPLS is an acronym for Multi-protocol label switching and it’s a technology used for connecting/networking multiple branch officestogether with a private IP connection. MPLS gives you certain capabilities not available using Internet or other connectivity transport methods. QOS (quality of service) is central to MPLS as it allows you to prioritize services and traffic in…
The enterprise network (WAN) has transitioned from dedicated TDM circuits with Frame Relay and ATM, to Packet-over-SONET, and now to MPLS and Ethernet-access services. However, two things have remained constant, WAN bandwidth can be expensive in certain rural markets and provisioning WAN services can take a long time. SD WANor Software Defined Wide Area Networking…
Growing businesses are increasingly searching for higher bandwidth and capacity to better support and serve employees, partners and especially customers. Ethernet has proven to be a great solution for organizations that want administrative control and security over their network traffic— without requiring a lot of specialized knowledge.
When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…
Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…