The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…
Most IT Directors focus is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts but also seek to optimize their own IT management processes.
Business Internet is critical to companies of every size. Even small businesses now use SaaS applications to run HR, point of sale, inventory, track sales transactions, bookkeeping, and their phone systems. All those applications are accessed over IP connectivity. Some larger organizations have the budget for private IP connectivity such as MPLS but many companies…
Thanksgiving Day, the annual national holiday in the United States celebrates the harvest and other blessings of the past year. Thanksgiving is modeled on a 1621 harvest feast shared by the English colonists (Pilgrims) of Plymouth and the Wampanoag people. This American holiday is particularly rich in legend and symbolism, and in terms of travel…
Today’s network-enabled organizations rely on the internet for mission-critical connections to employees, partners and customers. A more mobile workforce and bring-your-own-device (BYOD) policies are expanding the security perimeter – introducing heightened levels of risk. With so many enterprises migrating to hybrid wide area network (WAN) architectures, their data, applications and systems are more exposed than…
Enterprises of any size have wireless handsets in the hands of many many people and managing the constant change and upgrades, controlling capabilities, security etc an be a nightmare. Its the kind of problem that evolves over time and before you know it you have a full scale asset to manage costing thousands of dollars…
With 20 years in telecom I’ve watched competition increase and prices fall for all kinds of services and bandwidth. 5yrs ago the average cost in the western US for voice PRI T1 was around $800 per month. 3yrs ago that same PRI T1 was $500 per month and today you can find that same circuit…
If your not using hosted VoIP and enjoying the benefits of HD Voice and high quality products then your missing out. That old PBX digital phone you’ve had for 10 years doesn’t match the sound quality and feature functionality of a modern SIP phone. Polycom now know as Poly offers SIP Phones that sport a…
Remote work is not a trend, it is likely to increase. In light of the recent Wuhan Coronavirus many companies have been left scrambling to figure out how to set up employees for remote working. Seemingly overnight, remote work has gone from that rare unicorn of workforce arrangements to a standard component of many people’s…
In 1997, when Billy Beane took the general manager position for the Oakland A’s, a Major League baseball team with lower-than-average payrolls, the businessman/baseball player applied a new type of statistical analysis to find his winning team. Nine years later, the Athletics ranked 24th (out of 30 teams) in player payroll but had the 5th-best…