What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

Why working with a Consultant is better Business Strategy than Dealing Direct

When it comes to telecommunications and data networking there are many, many options for who you can work with to purchase Internet, phone service, data networking circuits etc. My clients are approached almost daily by multiple reps from the same carrier claiming to be “the guy”. They are now approached by ISPs, competitive local exchange…

7 Reasons to Upgrade your Business Technology

Every business has different priorities and require different technologies for voice communications, Internet, network connectivity, computers and other hardware. But one thing every business leader has in common is that we’ve all made tech purchases and upgrade decisions.

How do I move my IT to a new building?

Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…

SMS Text Marketing for Business Retail

Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.

How to get a new Phone system without a Budget

If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…

Using Technology to Share Holiday Hours with Customers

The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…