It is clear that leveraging cloud-based communications and collaboration tools has inherent advantages over legacy PBXs and even modern, on-premises unified communications systems. Traditional hardware-centric carriers are bound by the limitations of their infrastructure in terms of features, flexibility, and scalability. A hardware-centric approach also leaves customers at the mercy of their hardware platform vendors…
In 2019, digital B2B sales from all electronic channels—ecommerce sites, log-in portals, marketplaces, e-procurement systems, electronic data interchange, and other online buyer/seller networks—grew 10.9% to $9.00 trillion from $8.10 trillion, according to data and analysis in the 2020 B2B Ecommerce Market Report, a newly published research report from Digital Commerce 360. As COVID-19 has caused…
A typical IT technology purchase process for many companies begins by building a spreadsheet with a list of required features. The list consists of your understanding of both the features your current solution offers, along with the additional items you wish your current solution offered. It might also involve some level of begging the CFO…
Remote working has caused employees to rethink and better accommodate their priorities in life and employers to rethink operations regarding how they can best work with professionals and create teams. More than two-thirds of professionals were working remotely during the peak of the pandemic, according to a new report by work marketplace Upwork, and over…
Small businesses thrive on being nimble and open to change. This includes the ability to stay connected, work from any location and keep employees productive when on the road with business internet and phone. Mobile technology like smartphones, laptops, mobile applications, VoIP and GPS help businesses stay in touch with customers. Agile and mobile technologies…
Research suggests as many as 98% of people would like the option to work remotely for the rest of their careers, and many bosses already expect remote working to extend will into 2021 and probably beyond. People have realized the benefits of working remotely and the work/life balance that comes with it. Yet the new-found…
Maintain eye contact, offer a firm handshake, dress appropriately: the basic rules that define a professional attitude at work are well-established, and office etiquette evolves only slowly. But with the office effectively moving online, many codes that make up business etiquette have now been shattered. Many of us barely bat an eyelid at impromptu Zoom…
Its amazing how so much has changed in such a short time. Within a matter of days, we went from working in our offices to working from home. We went from face‑to‑face meetings to web conferencing from our kitchen tables. From picking up the office line to picking up our smartphones to get calls on…
The Internet… has transformed the way we research, compare and consider information – this is especially true for purchasing decisions.
Most CEOs are focused on increasing revenue and reducing costs to maximize profitability. Technology can be a means to that end if a company invests in the right tools. VoIP phone systems can provide a boost in productivity and improve business efficiency throughout the organization.