IT Management Best Practices

Most IT Directors focus is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts but also seek to optimize their own IT management processes.

How to get a new Phone system without a Budget

If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…

Using Technology to Share Holiday Hours with Customers

The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…

New to Hosted VoIP?

It wasn’t that long ago that VoIP was thought of as a cutting edge technology. Today however it is common place and most business have made the move to VoIP in order to reap the reward of this technology and stop wasting capital on a traditional pbx which quickly becomes obsolete and requires expensive software…

7 Reasons to Upgrade your Voice and Data network

Every business has different priorities and require different technologies for voice communications, Internet, network connectivity, computers and other hardware. But one thing every business leader has in common is that we’ve all made tech purchases and upgrade decisions.

What is Digital Transformation?

Digital Transformation is using digital technology to solve traditional problems. It is using digital solutions that improve innovation and creativity rather than just enhance or support existing traditional methods. Its integrating digital technology into all areas of your business, fundamentally changing how you operate and deliver value to your clients. 

What Businesses Can Learn from the 3-time NBA Champions about Technology

They hadn’t won a championship in over 40 years. The coach was a rookie. Their superstar was young and relatively in-experienced in the playoffs. The team hadn’t even gotten past the second round of the playoffs in years. They were criticized for being a jump shooting team and going against the mainstream NBA way of…