Customer service and Patient care should be the number one priority for all businesses and healthcare practices. But the reality is that running a business involves a lot of other tasks—managing employees, processing forms, working with insurance companies and, of course, scheduling appointments. If your business counts on those appointments for revenue it can be…
If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…
It wasn’t that long ago that VoIP was thought of as a cutting edge technology. Today however it is common place and most business have made the move to VoIP in order to reap the reward of this technology and stop wasting capital on a traditional pbx which quickly becomes obsolete and requires expensive software…
Thanksgiving Day, the annual national holiday in the United States celebrates the harvest and other blessings of the past year. Thanksgiving is modeled on a 1621 harvest feast shared by the English colonists (Pilgrims) of Plymouth and the Wampanoag people. This American holiday is particularly rich in legend and symbolism, and in terms of travel…
A cloud PBX phone system for small business is deployed on remote servers, managed by a third-party provider and accessed through your existing internet connection. Voice signals are digitized, enabling them to run on today’s high-speed IP networks.
When you’re using intelligent devices, you need them to maintain connectivity at all times, no matter where they are. If you have road warriors that means good coverage in many parts of the country, if you have plants or satellite offices in remote areas some carriers may be strong in one area but poor in…
When was the last time you thought about your business phone system?
According to the U.S. Federal Reserve’s latest forecast, the national gross domestic product will grow by 2.5 percent in 2019, with inflation decreasing a tenth of a point to an even 2 percent. The most obvious challenge for growing businesses is the dropping unemployment rate, which may hit a record 3.5 percent in 2019. But…