Right now there are 7 billion mobile phone users worldwide—about 95.5% of the world’s population. More time is spent every day on text messaging than is spent on phone calls, emails, instant messaging, and even face-to-face communication. SMS texts from your business number can greatly improve communications and responsiveness from your customers. You can push…
It is clear that leveraging cloud-based communications and collaboration tools has inherent advantages over legacy PBXs and even modern, on-premises unified communications systems. Traditional hardware-centric carriers are bound by the limitations of their infrastructure in terms of features, flexibility, and scalability. A hardware-centric approach also leaves customers at the mercy of their hardware platform vendors…
A pioneer in remote work technology and a driving force behind today’s work-from-anywhere movement, LogMeIn has become one of the world’s largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential…
Remote working has caused employees to rethink and better accommodate their priorities in life and employers to rethink operations regarding how they can best work with professionals and create teams. More than two-thirds of professionals were working remotely during the peak of the pandemic, according to a new report by work marketplace Upwork, and over…
According to a 2017 U.S. government survey, about 44% of households still own traditional phones, down from 53% three years before—but still much higher than, say, the share of those buying vinyl records, another cultish throwback. Analog landlines go through traditional “POTS” (Plain Old Telephone Service) copper phone lines — the type that has been…
Many businesses are making the change to VoIP finding the cost savings and reduction in capital expenditure to upgrade being too compelling to pass up. VoIP offers cost savings with free long distance and multisite calling that isn’t possible with a traditional phone service. There are however several key features available with VoIP that are…
Do you have a great product or service that customers are clamoring for? What happens if business operations halt for an extended period of time? Business continuity planning is critically important yet how many companies actually do it? Instead of being blind sided by disaster equip your work force with cloud based collaboration tools that…
Microsoft 365 is licensed as a monthly or annual subscription rather than as a perpetual license and it combines a suite of online services you don’t always think of, including business-class email, cloud file storage, and secure voice and video communication tools along with the traditional desktop apps. Because it’s a subscription offering, those desktop…
As companies and individuals continue the transition to online lessons and meetings, the FBI recommends exercising due diligence and caution in your cybersecurity efforts. But do you know if a video platform is secure? The defacto standard term for video during this epidemic has been Zoom. However Zoom has been in the news for its…
When Billy Beane came onto the scene for the Oakland A’s, a team with one of the lowest payrolls in baseball, he changed his thinking and his approach to building a better baseball team. Beane used statistical analysis to find the best bang for the buck instead of the good old-fashioned manual scouting process. Nine…