The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…
Customer service and Patient care should be the number one priority for all businesses and healthcare practices. But the reality is that running a business involves a lot of other tasks—managing employees, processing forms, working with insurance companies and, of course, scheduling appointments. If your business counts on those appointments for revenue it can be…
If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…
It wasn’t that long ago that VoIP was thought of as a cutting edge technology. Today however it is common place and most business have made the move to VoIP in order to reap the reward of this technology and stop wasting capital on a traditional pbx which quickly becomes obsolete and requires expensive software…
Richard Henry Lee of Virginia presented a resolution with the famous words: “Resolved: That these United Colonies are, and of right ought to be, free and independent States
I received a call from a customer today who was struggling with Internet issues. They originally put in a 20mb fiber circuit and had a few IP phones. The business like many others grew and suddenly they had more phones, more cameras, more demand on their bandwidth. They decided it was time to upgrade that…
Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and determine you have to move to a bigger location. Moving your corporate office to a…