A phone system is an important tool for any business. Effective communications with clients and customers is critical to success in any industry. Today communications has changed dramatically from phone systems of a few years ago. Today some phone systems can be deployed in a single day and provide feature functionality beyond what even…
Your business needs a new phone system… You’ve determined your business needs a new phone system but what system is the best fit for the way your company works? What features are available and which ones will improve employee productivity, customer care and fit your budget? Those are important questions that we will help you…
Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…
When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
VoIP phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…
Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.
If you are like many small businesses your company needs to replace out dated and aging equipment such as your phone system or your expanding and opening new offices driving the need for additional equipment. The problem is even though business is good that doesn’t mean there is any more budget for new phones and…
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…