I received a call from a customer today who was struggling with Internet issues. They originally put in a 20mb fiber circuit and had a few IP phones. The business like many others grew and suddenly they had more phones, more cameras, more demand on their bandwidth. They decided it was time to upgrade that…
Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and determine you have to move to a bigger location. Moving your corporate office to a…
They hadn’t won a championship in over 40 years. The coach was a rookie. Their superstar was young and relatively in-experienced in the playoffs. The team hadn’t even gotten past the second round of the playoffs in years. They were criticized for being a jump shooting team and going against the mainstream NBA way of…
We live in an age of constant technological increase and change. The birth of the modern internet in the late eighties created a new frontier, enabling innovations such as virtual communications and cloud computing. Businesses and consumers have benefited from countless web-enabled innovations that make living and working easier every day.
Enterprises of any size have wireless handsets in the hands of many many people and managing the constant change and upgrades, controlling capabilities, security etc an be a nightmare. Its the kind of problem that evolves over time and before you know it you have a full scale asset to manage costing thousands of dollars…
With 20 years in telecom I’ve watched competition increase and prices fall for all kinds of services and bandwidth. 5yrs ago the average cost in the western US for voice PRI T1 was around $800 per month. 3yrs ago that same PRI T1 was $500 per month and today you can find that same circuit…
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
If you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…
The easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
Ideally, a remote employee is self-disciplined, needs little oversight, and can stay focused on getting the job done. Working from home is not for everyone. Employees who are not used to it might feel disconnected, isolated, or lonely. Collaboration tools play a crucial role when you are dealing with offices or clients separated by time…