Many businesses are making the change to VoIP finding the cost savings and reduction in capital expenditure to upgrade being too compelling to pass up. VoIP offers cost savings with free long distance and multisite calling that isn’t possible with a traditional phone service. There are however several key features available with VoIP that are…
When you run a business, “cash flow is king” as the old saying goes, and even a temporary disruption to your regular cashflow can cause serious problems. That’s why it’s imperative for customers and clients to pay on time, but in our hectic lives it’s easy to forget to pay an outstanding bill.
Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.
If you haven’t already your probably considering moving to Microsoft Office 365 to elevate your business so that your employees can be productive anywhere, work better together, and protect what matters. The reality is the cloud with all its flexibility has also opened up a great deal of complexity because business productivity tools are not…
Customer service and Patient care should be the number one priority for all businesses and healthcare practices. But the reality is that running a business involves a lot of other tasks—managing employees, processing forms, working with insurance companies and, of course, scheduling appointments. If your business counts on those appointments for revenue it can be…
The holiday season is the busiest time of year for many companies such as retail and the slowest for others like many B2B businesses. Whichever sleigh you’re in – the holiday rush or holiday lull – it’s important to make sure that customers are aware of your extended or shortened hours and closures so there…
A cloud PBX phone system for small business is deployed on remote servers, managed by a third-party provider and accessed through your existing internet connection. Voice signals are digitized, enabling them to run on today’s high-speed IP networks.
When was the last time you thought about your business phone system?
We’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
If you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…