What is Metro Ethernet Service (MOE)?

Growing businesses are increasingly searching for higher bandwidth and capacity to better support and serve employees, partners and especially customers. Ethernet has proven to be a great solution for organizations that want administrative control and security over their network traffic— without requiring a lot of specialized knowledge.

What is Unified Communications (UCaaS)?

When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…

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What is SMS and MMS Texting?

SMS stands for short message service and is more commonly known as a text message. SMS allows you to send a message of up to 160 characters. Another common type of messaging service is an MMS or multimedia message where you can send pictures, video etc. Studies have shown that text messages have a 98%…

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What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

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What is Hosted VoIP?

Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…

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What Internet Speed does my business need?

Every business is finding they need more and more bandwidth to run the systems they use every day from making phone calls to tracking transactions or just connecting to vendor websites. Internet availability has increased dramatically and so have the options for connecting to it. For many small businesses it wasn’t long ago that you…

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What are My Business Internet Options

Business Internet is critical to companies of every size now days. Even small businesses now use SaaS applications to run HR, point of sale, inventory, track sales transactions, bookkeeping, and their phone systems. All those applications are accessed over IP connectivity. Some larger organizations have the budget for private IP connectivity such as MPLS but…

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Internet Provider Reviews

This review aims to give an overall rating to providers and the services they can provide. Every geographic market has different carriers and ISPs therefore they are stronger in one market than another but the intent is to help you better understand the strengths and weaknesses of various types of providers. For example a common…

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