Business phone systems no longer serve as a tool for simply making and receiving calls. Today voice over IP communications systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer and from anywhere. Hosted VoIP is the easiest…
DetailsA PBX or Private business exchange system consists of direct line-to-line connections made by an exchange and connected to the public telephone network. VoIP systems on the other hand use the Internet to package voice signals into data packets that are transferred over the Internet to a provider who manages connectivity to the public network.
Businesses often deploy distributed networks using MPLS, Metro Ethernet or other connectivity to ensure that the communication between headquarters and their branch offices is always up and running. Branch offices located at the edge network depend on continuous connectivity. They have so many important devices and applications, that they cannot risk downtime or outages. Sometimes…
DetailsMPLS stands for Multiprotocol Label Switching and it is used in designing and routing wide area networks (WAN). The technology directs data from one node (locaiton) to the next based on short path labels rather than long network addresses. This allows the routers at each branch avoid complex lookups in a routing table. This technique…
DetailsToday it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to cloud-based ERP like Microsoft Dynamics. Most companies are familiar with Salesforce.com, the leading SaaS CRM. SaaS is also becoming the standard for order management, compensation, quote production and configure,…
DetailsWeb conferencing is a umbrella term for various types of online collaborative services including webinars, webcasts, and peer-level web meetings. It may also be used in a more narrow sense to refer only to peer-level web meetings. But no matter what you call it, this technology has become a common tool in business. More sales…
DetailsRemote work is not a trend, it is likely to increase. In light of the recent Wuhan Coronavirus many companies have been left scrambling to figure out how to set up employees for remote working. Seemingly overnight, remote work has gone from that rare unicorn of workforce arrangements to a standard component of many people’s…
DetailsIdeally, a remote employee is self-disciplined, needs little oversight, and can stay focused on getting the job done. Working from home is not for everyone. Employees who are not used to it might feel disconnected, isolated, or lonely. Collaboration tools play a crucial role when you are dealing with offices or clients separated by time…
DetailsOne of the best things about being in a technology driven society is that many of us can work anywhere. As long as we have an internet connection, it’s relatively easy for us to get most of our day-to-day work done. To build that report, manage our sales teams, send that email, or set up…
DetailsIn light of a worldwide pandemic school teachers, customer care teams, solutions specialists and staff functions have had to be moved to remote workers. IT also has gone remote as do a lot of retail associates for certain sectors who can. Everything that can move to a work-at-home environment has or is being moved until…
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