We live in an age of constant technological increase and change. The birth of the modern internet in the late eighties created a new frontier, enabling innovations such as virtual communications and cloud computing. Businesses and consumers have benefited from countless web-enabled innovations that make living and working easier every day.
I’ve written many articles in the past few years regarding VoIP phone systems. Tips for what to buy, reasons to switch to VoIP, and things as simple as “what is hosted VoIP?” but I really haven’t dove into specific benefits for small business. My aim this week is to show you some real world examples…
DetailsAs a network administrator wide area networks (WAN) can be a confusing and a challenging problem to take on. Understanding the various methods, protocols and costs involved in setting up a WAN isn’t easy. In fact many newer administrators immediately think Internet. Although that is one transport method that can be used for connectivity, the…
DetailsThe easiest way to get teams to collaborate and communicate is by using an all-in-one team messaging, collaboration, and productivity tool. Hosted VoIP solutions that have integrated team collaboration are a cut above stand alone team software because they integrate with the phone system employees use all day to contact clients, vendors and other employees.Making…
DetailsIf you’ve considered adding SMS Texting as a option for customers to connect with your business but aren’t sure exactly how you would use it this article is for you. The response rate of text is much higher than email or phone and other methods. Studies show that 95% of texts are read within 3…
DetailsWe’ve been in this business for over 20 years and it still surprises me when I’m talking to a client and they mention we just implemented a security solution or we just moved to Office365 etc and I’m thinking, why didn’t you call me? Inevitably the answer is always “I didn’t you know you guys…
DetailsThe term Metro E is industry slang for Metro Ethernet which is private dark fiber carriers have in abundance in metropolitan areas to serve their many customers. Due to the fact that fiber abundant in these areas carriers are willing to light up a private connection using those spare fibers to help a customer create…
DetailsDespite the recent marketing buzz around reviving the old VPN methodology using new hardware such as SD WAN there are still many advantages to a private network. Before i get into those reasons let me clarify the difference between a private and a public network.
With 20 years in telecom I’ve watched competition increase and prices fall for all kinds of services and bandwidth. 5yrs ago the average cost in the western US for voice PRI T1 was around $800 per month. 3yrs ago that same PRI T1 was $500 per month and today you can find that same circuit…
DetailsEnterprises of any size have wireless handsets in the hands of many many people and managing the constant change and upgrades, controlling capabilities, security etc an be a nightmare. Its the kind of problem that evolves over time and before you know it you have a full scale asset to manage costing thousands of dollars…
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