What type of Internet is best for your business?

The Internet now plays a substantial role in business to the extent that most people take it for granted. For example consider how often we all access cloud-based web applications, stream Pandora, video conferencing, make phone calls or download large files from a website. Your bandwidth is taxed for all of those high demand things.…

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What is Hosted VoIP?

Hosted VoIP.Cloud PBX. Virtual office phone system. There are many names for hosted Voice over IP communications systems. VoIP isn’t really new but it’s the newest advancement in voice telecommunications technology. Basically, a hosted VoIP phone system is just like a high-end, on-premises PBX (phone system)—only the infrastructure and hardware that makes it work are…

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What is Presence Management on a VoIP Phone System?

Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…

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When to Consider SD WAN for Connectivity

The enterprise network (WAN) has transitioned from dedicated TDM circuits with Frame Relay and ATM, to Packet-over-SONET, and now to MPLS and Ethernet-access services. However, two things have remained constant, WAN bandwidth can be expensive in certain rural markets and provisioning WAN services can take a long time. SD WANor Software Defined Wide Area Networking…

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What is MPLS?

MPLS is an acronym for Multi-protocol label switching and it’s a technology used for connecting/networking multiple branch officestogether with a private IP connection. MPLS gives you certain capabilities not available using Internet or other connectivity transport methods. QOS (quality of service) is central to MPLS as it allows you to prioritize services and traffic in…

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