How to get Zoom integrated with your phone system

Video conferencing adoption is booming. According to Frost & Sullivan research, the overall video and web conferencing market is on a high growth trajectory and is forecast to grow from $8.5 billion in 2017 to $11.0 billion by 2023. It’s no wonder then, that many tech giants are battling to win customers in this fast-growing…

Still Using Fixed-line Phones?

According to a 2017 U.S. government survey, about 44% of households still own traditional phones, down from 53% three years before—but still much higher than, say, the share of those buying vinyl records, another cultish throwback. Analog landlines go through traditional “POTS” (Plain Old Telephone Service) copper phone lines — the type that has been…

Working from home: 7 Rules for getting it right.

Maintain eye contact, offer a firm handshake, dress appropriately: the basic rules that define a professional attitude at work are well-established, and office etiquette evolves only slowly. But with the office effectively moving online, many codes that make up business etiquette have now been shattered. Many of us barely bat an eyelid at impromptu Zoom…

7 Video Conferencing Tools for Remote Employees

It’s safe to say 2020 has been the year of virtual meetings. Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Chances are much of your business process has moved fully online as well. Free Download: Video demo Video conferencing tools are a good investment for businesses of all sizes,…

VoIP features your business can’t live without

Many businesses are making the change to VoIP finding the cost savings and reduction in capital expenditure to upgrade being too compelling to pass up. VoIP offers cost savings with free long distance and multisite calling that isn’t possible with a traditional phone service. There are however several key features available with VoIP that are…

The Total Economic Impact of migrating to Microsoft 365

Many companies are considering a wide range of cloud-based solutions to create and empower the modern workplace. According to a report by Forrester Research 42% of respondents work from home and 32% work from client sites or during travel. They also found that 98% of information workers collaborate with someone else at work on a…

What Moneyball Can Teach Businesses about Telecom

When Billy Beane came onto the scene for the Oakland A’s, a team with one of the lowest payrolls in baseball, he changed his thinking and his approach to building a better baseball team. Beane used statistical analysis to find the best bang for the buck instead of the good old-fashioned manual scouting process. Nine…