A phone system is an important tool for any business. Effective communications with clients and customers is critical to success in any industry. Today communications has changed dramatically from phone systems of a few years ago. Today some phone systems can be deployed in a single day and provide feature functionality beyond what even…
Your business needs a new phone system… You’ve determined your business needs a new phone system but what system is the best fit for the way your company works? What features are available and which ones will improve employee productivity, customer care and fit your budget? Those are important questions that we will help you…
Presence is a term to describe the status of a user. Users broadcast their availablity in real time online using the corporate network. For example suppose the CEO is in a meeting and does not want to be disturbed. With presence management the VoIP software allows him to show that information for others in the…
When you hear the term Unified Communications the first thing you might think is what are you unifying…right? Most small businesses use a phone system of some sort for voice communications. Some may use instant messaging for internal communications, still others might use video conferencing, mobile, desktop sharing, presence management. You get the picture? There…
VoIP phone system popularity has exploded in the small business market. Business owners no longer have to settle for expensive legacy phone solutions that carry a heavy cap X. The functionality of Cloud IP systems far surpasses the ability of legacy systems, is easy to maintain, cost effective and simplifies your telco closet. A cloud…
Growth in business is a great and exciting thing. Profits increase, steady workflow and job security for employees helps company morale. Inevitably however the space your business started in can become too small and suddenly you have logistics issues and find you have to move to a bigger location. Moving your corporate office to a…
Text message marketing is perhaps the most effective strategy for engaging customers and boosting sales. Texting enables you to connect with customers about new products, special sales and product or company news. Leverage keywords to expand your contacts, confirm appointments, or send out payment reminders.
If you haven’t already your probably considering moving to Microsoft Office 365 to elevate your business so that your employees can be productive anywhere, work better together, and protect what matters. The reality is the cloud with all its flexibility has also opened up a great deal of complexity because business productivity tools are not…
First determine which voice platform to pursue based on how many handsets you need. The reason this is important is because there is an economy of scale to that will help you determine if you should go cloud based or traditional Phone system.
The goal of any business is to grow and increase revenue. They do that by improving the product they offer, adding features to differentiate from the competition and by trying to create a product that everyone needs and can’t live without. Think back 10 years ago and Steve Jobs’ invention of the iPhone. Prior to…